{"id":109,"date":"2021-05-12T21:08:37","date_gmt":"2021-05-12T21:08:37","guid":{"rendered":"https:\/\/theminiguru.com\/?page_id=109"},"modified":"2021-05-12T21:08:39","modified_gmt":"2021-05-12T21:08:39","slug":"refund-and-exchange-policy","status":"publish","type":"page","link":"https:\/\/theminiguru.com\/index.php\/refund-and-exchange-policy\/","title":{"rendered":"Refund and Exchange Policy"},"content":{"rendered":"\n

If you have technical or sales queries, do not hesitate to contact us at info@theminiguru.com<\/a>.<\/p>\n\n\n\n

If after you have attempted to resolve issues with our support staff and still feel as if you are not satisfied with the product(s) you purchased, we want to make things right.<\/p>\n\n\n\n

Returns or Exchanges<\/u><\/strong><\/p>\n\n\n\n

Here at The Mini Guru, we want to ensure you are 100% happy with your purchase. We\u2019d love to know what went wrong and how we can improve, so please include details about the reason for your refund\/exchange request if you reach out to us directly at info@theminiguru.com<\/a>.<\/p>\n\n\n\n

Our policy lasts for 30 days<\/strong>.<\/p>\n\n\n\n

If 30 days<\/strong> have gone by since your original purchase, unfortunately we will not be able to offer you an exchange or refund.<\/p>\n\n\n\n

To be eligible for a return, your item must be unused and in the original packaging. We require a receipt or proof of purchase with every return.<\/p>\n\n\n\n

*Kindly note the product must be in the same condition that you received it.<\/em><\/p>\n\n\n\n

We only replace items if they are defective or damaged. If you need to exchange an item, please contact us at info@theminiguru.com<\/a>.<\/p>\n\n\n\n

Sale Items<\/u><\/strong><\/p>\n\n\n\n

All sale and clearance items are FINAL SALE<\/strong>. Unfortunately sale and\/or clearance items cannot<\/strong> be refunded.<\/p>\n\n\n\n

Refunds<\/u><\/strong><\/p>\n\n\n\n

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.<\/p>\n\n\n\n

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 5-10 business days.<\/p>\n\n\n\n

*Please note every banking institution has their own individual processing time. You can contact your banking institution for clarity.<\/em><\/p>\n\n\n\n

Late or missing refunds<\/u><\/em><\/strong><\/p>\n\n\n\n

If you haven\u2019t received a refund yet, first check with your bank. Then contact your credit card company. It may take some time before your refund is officially posted to your account statement. Your financial institution can take up to 20 days for the refund to reflect in your bank account\/card.<\/p>\n\n\n\n

Next contact your bank. There is often some processing time before a refund request is fulfilled and posted to your account.<\/p>\n\n\n\n

If you\u2019ve done all of this and you still have not received your refund yet, please contact us at info@theminiguru.com<\/a>.<\/p>\n\n\n\n

Return Shipping<\/u><\/strong><\/p>\n\n\n\n

You will be responsible for paying for your own shipping costs to return your item. Shipping costs are non-refundable. If you receive a refund, the cost of the return shipping will be automatically deducted from your refund.<\/p>\n\n\n\n

Depending on where you live, shipping times may vary.<\/p>\n\n\n\n

If you are shipping a return\/exchange costing more than $75, we highly recommend purchasing shipping insurance or using a trackable shipping label. We do not guarantee that we will receive your returned item.<\/p>\n","protected":false},"excerpt":{"rendered":"

If you have technical or sales queries, do not hesitate to contact us at info@theminiguru.com. If after you have attempted to resolve issues with our support staff and still feel as if you are not satisfied with the product(s) you purchased, we want to make things right. Returns or Exchanges Here at The Mini Guru, we want to ensure you are 100% happy with your purchase. We\u2019d love to know…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"spay_email":"","footnotes":""},"class_list":["post-109","page","type-page","status-publish","hentry"],"jetpack-related-posts":[{"id":5,"url":"https:\/\/theminiguru.com\/","url_meta":{"origin":109,"position":0},"title":"Stickers","date":"March 2, 2021","format":false,"excerpt":"","rel":"","context":"Similar post","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":6,"url":"https:\/\/theminiguru.com\/index.php\/cart\/","url_meta":{"origin":109,"position":1},"title":"Cart","date":"March 2, 2021","format":false,"excerpt":"","rel":"","context":"Similar post","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":7,"url":"https:\/\/theminiguru.com\/index.php\/checkout\/","url_meta":{"origin":109,"position":2},"title":"Checkout","date":"March 2, 2021","format":false,"excerpt":"","rel":"","context":"Similar post","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":8,"url":"https:\/\/theminiguru.com\/index.php\/my-account\/","url_meta":{"origin":109,"position":3},"title":"My account","date":"March 2, 2021","format":false,"excerpt":"","rel":"","context":"Similar post","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":95,"url":"https:\/\/theminiguru.com\/index.php\/contact-us\/","url_meta":{"origin":109,"position":4},"title":"Contact Us","date":"May 12, 2021","format":false,"excerpt":"","rel":"","context":"Similar post","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":2,"url":"https:\/\/theminiguru.com\/index.php\/about-us\/","url_meta":{"origin":109,"position":5},"title":"About Us","date":"March 2, 2021","format":false,"excerpt":"The Mini Guru\u00a0provides high quality stickers created with the intention of spreading positivity and motivation to promote happiness. Use our stickers to express yourself with hand drawn art that\u2019s made to radiate light into our lives. Our collection of inspirational, funny and quirky designs make for the perfect gift for\u2026","rel":"","context":"Similar post","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"jetpack_shortlink":"https:\/\/wp.me\/Pd3Dr5-1L","jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"_links":{"self":[{"href":"https:\/\/theminiguru.com\/index.php\/wp-json\/wp\/v2\/pages\/109","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/theminiguru.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/theminiguru.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/theminiguru.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/theminiguru.com\/index.php\/wp-json\/wp\/v2\/comments?post=109"}],"version-history":[{"count":1,"href":"https:\/\/theminiguru.com\/index.php\/wp-json\/wp\/v2\/pages\/109\/revisions"}],"predecessor-version":[{"id":110,"href":"https:\/\/theminiguru.com\/index.php\/wp-json\/wp\/v2\/pages\/109\/revisions\/110"}],"wp:attachment":[{"href":"https:\/\/theminiguru.com\/index.php\/wp-json\/wp\/v2\/media?parent=109"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}